Invoice approval without the email chase
A services firm approved supplier invoices over email threads, losing days per cycle. We modelled the process in BPMN and automated routing, approvals, and ERP posting with a full audit trail.
The challenge
Supplier invoices travelled through forwarded email threads with attachments. Approvals stalled whenever someone was on holiday, duplicates slipped through, and audits meant reconstructing decisions from inboxes.
Our approach
We modelled the real approval flow in BPMN with the finance team, then automated it: invoices are captured centrally, routed by amount and cost center, escalated on deadline, and posted to the ERP automatically once approved — every step logged.
The result
Approval cycle time dropped by 80%. Duplicate payments stopped entirely, and the last audit was completed from the system log in an afternoon instead of a week of inbox archaeology.
Facing something similar?
We'll tell you what a comparable fix looks like for your environment — with numbers, not promises.